Question 1

How does Giota match me with another traveler?

Accepted Answer

We match you with travelers arriving around the same time, heading to the same destination.

Question 2

Does Giota work for any type of transport, not just taxis?

Accepted Answer

Yes — Giota works for any shared ride from an airport, train station, or bus station: taxi, rideshare, or shuttle.

Question 3

How much can I save by sharing a ride?

Accepted Answer

Splitting a taxi typically cuts your cost roughly in half compared to riding solo — exact savings depend on the route.

Question 4

What if no one is available to match with?

Accepted Answer

You can still book a solo ride as usual — Giota simply gives you the option to share when another traveler is on a similar schedule.

Question 5

Is it safe to share a ride with a stranger?

Accepted Answer

Every Giota traveler signs up with a verified email before being matched, and you can see basic profile info before confirming a ride together.

Question 6

What if something goes wrong during a match?

Accepted Answer

Please contact our support team at hello@giota.app and we will help resolve the situation.

Question 7

Is Giota free to use?

Accepted Answer

Yes, creating an account and matching with other travelers is completely free.

Question 8

What is the "passport" feature?

Accepted Answer

Every ride you share automatically builds a travel passport tracking the countries you've visited — it's optional and separate from Share Taxi.

Frequently asked questions

Share a taxi